Illumen delivers a full suite of enterprise IT capabilities to support digital transformation and beyond.

Our Services

Illumen Full Stack Software Development

Our full-stack software development services span the entire application development lifecycle, from conceptualization, strategizing, to deployment and beyond. We use the latest front-end and back-end technologies to create applications that are intuitive, responsive, and highly scalable. Our developers have a wealth of experience in various programming languages and frameworks, allowing us to build solutions that meet our clients' unique and evolving requirements. With our agile and SAFe® principles, we ensure the delivery of packaged solutions with predictable cadence and high quality.

Illumen Cloud Services

Our Cloud solutions use our strategic Illumen Cloud Foundations™ framework to deliver a secure cloud environment that improves mission continuity, modernizes IT service delivery, reduces costs, and enhances an organization's security posture through consolidation. We partner with Amazon Web Services (AWS), Google Cloud, and Microsoft Azure to provide the best in cloud innovations.

Our Application Services leverage modern web frameworks, including Drupal and Samvera, mobile technology, traditional architectures, and modern serverless architectures. We apply best Agile and SAFe® principles to ensure efficient delivery of packaged solutions with predictable cadence and high quality. We develop solutions from the ground up, delivering human-centered design and mobile user experiences that are fully integrated across existing systems with maximum scalability, elasticity, flexibility, and security.

Illumen Enterprise Architecture

Our Enterprise Infrastructure solutions provide cost-efficient, reliable, scalable, user-friendly, and results-driven infrastructure services that enable our clients' objectives.

We offer a range of services, from data center management and network operations to certified service desk program implementation and support, to act as the public face for our clients' IT departments.

Illumen Cyber

Our Cybersecurity solutions protect against cybersecurity threats, including insider threats, malicious software, viruses, advanced persistent threats from nation-states, as well as hackers and cybercriminals. We deploy network and cloud security, information assurance and security, enterprise application security, and secure coding experts around the world to use the latest tools for penetration testing, continuous network and application monitoring, analysis of millions of application, operating system, and network logs, and other advanced techniques. We provide compliance with security requirements and follow National Institute of Standards and Technology, Defense Information Systems Agency, FedRAMP, and industry standards and best practices.

Illumen Help & Service Desk

Our Service Desk offers 24/7/365 shared services for multiple customers as well as dedicated support services when needed. The Illumen Enterprise Centralized Service Desk (ECSD) is operated on a hospitality-based blended quality model, centered on building a quality service support culture that results in exceptional user experiences. The ECSD uses the latest innovations within IT Service Management, focusing on ISO 20000-built and trained processes that ensure services are delivered to the customer with quality.

Illumen ICAM

Illumen's Identity, Credential, and Access Management (ICAM) service provides a comprehensive solution for managing digital identities and access within enterprise environments. Our ICAM solution is designed to help organizations securely manage user identities, credentials, and access to IT resources. This includes managing user identities and associated attributes, provisioning and de-provisioning access to IT systems and applications, managing roles and permissions, enforcing authentication and authorization policies, and providing auditing and reporting capabilities.

One of the primary considerations for enterprise clients using our ICAM solution is the need for strong security and compliance with regulatory requirements. Our solution provides multiple layers of security to protect against threats and ensure compliance with industry regulations. We follow a DevSecOps approach to integrate security into every aspect of our ICAM solution development and delivery. This includes building security into the development process, performing frequent security assessments, and providing continuous monitoring of the ICAM system.

Another consideration for enterprise clients is the need to seamlessly integrate ICAM with their existing DevOps processes. Our ICAM solution is designed to integrate with DevOps and DevSecOps processes to support continuous integration and delivery of IT services. Our solution allows for automated provisioning and de-provisioning of access, role-based access control, and enforcement of security policies within the DevOps pipeline.

Overall, our ICAM solution provides a robust and secure solution for managing digital identities and access in enterprise environments. We understand the importance of security and compliance, and have built our solution with these considerations in mind. Additionally, our solution is designed to seamlessly integrate with DevOps processes, providing a comprehensive ICAM solution that supports the evolving needs of modern IT environments.